For mortgage brokers in Australia, overcoming challenges is now possible with the right apps and tools. With the increasing digitisation of the industry, technology has become an essential asset for brokers. This directory presents the best software available to enhance your business operations.
The tools featured here will help simplify loan processing, improve communication, and ensure compliance, all tailored specifically for the Australian market. Focus on optimising your workflow while strengthening your client relationships with confidence.
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Track My Trail
Track My Trail is a purpose-designed platform for mortgage brokers, offering a straightforward and reliable way to manage your trail book. The software allows brokers to track monthly income changes and maintain a clear overview of business performance.
The platform provides transparent insight into income increases and decreases. Brokers can easily identify clients who have made significant repayments or adjustments affecting income. This clarity enables smarter decisions and early action.
Track My Trail also keeps detailed records of client gains and losses, ensuring brokers always know where they stand. It plays a vital role in managing relationships and capturing every opportunity.
In addition to tracking, the software delivers valuable insights that support business growth. By highlighting trends and opportunities, Track My Trail equips brokers with the information needed to maximise success.
Website: https://trackmytrail.com.au/
Bulma
Bulma is an AI-powered policy intelligence platform that provides Australian mortgage brokers with what scattered PDFs and unreliable memory cannot: instant, source-verified answers to any lender policy question. The problem with policy research is that it doesn’t scale. As brokers work with more lenders and handle more complicated scenarios, the need to stay on top of every guideline, exception, and threshold becomes overwhelming.
Documents are scattered across portals, updates often come without notice, and the risk of an error – such as a rejected application or an unhappy client – is high. Bulma fixes this with an always updated database of lender credit policies, paired with a community-driven collection of known exceptions.
Brokers can ask questions naturally – “Which lenders accept casual income under 12 months?” or “What’s the big 4’s policy on cryptocurrency as genuine savings?” – and get accurate answers, with clear references to the policies and their latest verification date. Unlike other AI tools, like ChatGPT, which may provide confident but inaccurate answers, Bulma only presents information that can be traced to verified policy documents.
This transparency allows brokers to act with confidence or check the original sources themselves. The exception database offers additional value, uncovering workarounds and conditional approvals that have worked in practice. With Bulma, policy research is no longer an ongoing struggle.
Website: https://bulma.com.au/
PropVA
Managing investment property portfolios often means dealing with fragmented documents and time-consuming calculations. PropVA solves this with an AI-powered platform built for mortgage brokers.
PropVA automatically processes rental statements, loan documents, and other property records, extracting and validating data to calculate real-time ROI, yield, and equity growth. Dashboards update instantly, providing clear portfolio insights without manual effort.
The platform is tailored for Australian brokers, offering financial year reporting, tax deduction tracking, and accountant-ready documentation—ideal for refinancing scenarios.
By replacing spreadsheets with automation, PropVA simplifies portfolio analysis and strengthens the quality of investment advice brokers provide.
Website: https://propva.com.au/
FinanceVault
FinanceVault is a secure digital solution designed to streamline the document-sharing process for mortgage borrowers and brokers. It allows users to upload home loan application documents safely and efficiently.
With cutting-edge encryption and unique access links, the platform ensures that sensitive information is well protected, providing borrowers with reassurance while working with their brokers. FinanceVault makes the mortgage process more efficient by ensuring that documents are shared promptly, reducing errors and delays.
Services Offered:
- Safe and secure document upload for home loan applications.
- Real-time updates on the mortgage application progress.
- Robust encryption to secure user data.
- Access granted only through unique links for authorised users.
- Accessible on both mobile and desktop for convenience.
- Dedicated support is available for document submission inquiries.
Website: www.financevault.com.au
Sherlok
Sherlok is a client retention automation tool specifically designed for mortgage brokers. It helps brokers keep clients by automating the repricing and refinancing processes. Using algorithms, Sherlok identifies when clients are paying higher interest rates than needed and automatically lowers them, reducing the chances of losing clients.
Brokers can expand their loan books by focusing on retaining existing clients, which is more cost-effective than acquiring new ones. Sherlok ensures brokers stay proactive in monitoring and adjusting rates to maintain client satisfaction.
Services Offered:
- Automated mortgage rate tracking and repricing
- Predictive analytics for assessing client retention (Sherlok Retention Score)
- Automated refinancing and repricing to keep clients with brokers
- Home Loan Spotlight Report offering insights on refinancing trends
- Customizable tools to identify refinancing opportunities and track client rates
- Broker resources, including FAQs and demo videos
- Phone: 1300 664 886
- Email: hello@sherlok.com.au
Website: https://www.sherlok.com.au/
Onyx IQ
Onyx IQ is an advanced AI-powered platform created to simplify and automate the loan management process for lending companies. The software enhances all aspects of the lending business, providing tools for origination, underwriting, and deal closure more effectively.
The platform enables businesses to fully automate their operations, reducing manual effort and improving decision-making through data-driven insights.
Onyx IQ helps manage a variety of loan management tasks, including portfolio management, underwriting, soft collections, and syndication, offering a 360-degree view of your operations in real time.
With its customisability, the platform allows businesses to develop unique scorecards and offers tailored to their specific customer base.
Key Services Provided:
- Underwriting Portfolio Management: Simplifies the underwriting process using intelligent, data-backed tools.
- Loan Portfolio Management: Provides real-time tracking and comprehensive reporting for all lending operations.
- Soft Collections Workflows: Automates collections with ready-to-use templates and workflows.
- Syndication Management: Full control and visibility over syndicated deals, payments, and reports.
- Broker Portal: A centralised process for brokers through a simple, single login interface.
- Customisable Decision Engine: Tailor scoring rules to meet your business and customer needs.
- API Integrations: Seamless integration with existing business systems and platforms.
Website: https://onyxiq.com/
FileInvite
FileInvite provides a secure, automated platform that streamlines and speeds up document collection, removing the inefficiencies associated with traditional email systems.
It is particularly valuable for industries like community banks, credit unions, hard money lenders, and other financial institutions that need to collect documents quickly and securely from clients.
By automating document workflows, FileInvite helps businesses save time, improve operational efficiency, and reduce bottlenecks, accelerating funding times.
Trusted by thousands of companies globally, FileInvite offers faster document turnaround, better customer experiences, and enhanced visibility into the status of document collection.
The platform integrates seamlessly into existing workflows and software systems, with native integrations and API support for businesses wishing to enhance their document collection process without overhauling their entire tech stack.
FileInvite is designed to enhance both customer and staff experiences by ensuring secure document handling, faster collection, and transparent processes.
With a strong focus on security, FileInvite is SOC 2 Type 2 certified and fully compliant with GDPR, ensuring personal data is handled with the highest care.
Services Provided:
- Automated document collection and workflow management
- Seamless integration with existing software and systems via API
- Improved operational efficiency for quicker document processing
- Secure document handling with SOC 2 Type 2 and GDPR compliance
- Enhanced customer experience through streamlined and transparent processes
Website: https://www.fileinvite.com/
Ezidox
Ezidox is a secure information and document exchange platform that helps businesses comply with regulatory requirements while managing sensitive data. It increases customer relationships, productivity, and scalability by cutting down the time spent gathering information by as much as 80%.
The platform ensures secure interactions and enhances efficiency through automated workflows, reducing the costs of document collection.
More than 150,000 users trust Ezidox, which operates on a scalable cloud infrastructure to ensure data protection. It integrates easily with tools such as Salesforce and Zapier, improving the user experience.
Ezidox offers customisable solutions, featuring custom templates, automatic file naming, audit trails, and real-time dashboards.
The platform also includes redaction services for sensitive information and provides a seamless experience for both desktop and mobile users. Industries like agribusiness, healthcare, legal services, government, finance, and education benefit from Ezidox.
The platform’s strong focus on data security is backed by certifications like SOC2 Type 2, CDR accreditation, and PCI-DSS compliance, ensuring optimal protection for clients and their customers.
Available Services:
- Custom Solutions: Tailored templates, redaction services, and a full white-label experience.
- Efficient Workflows: Cuts document collection time by up to 80%.
- Secure Data Handling: SOC2 Type 2 certified, CDR accredited, and PCI-DSS compliant.
- Integrations: Easy connection with Salesforce, Zapier, and Credit Sense.
- Mobile and Desktop Support: Simplified document submission and collection across devices.
- Audit Trail: Full tracking for compliance and security.
- Customisable Notifications: Alerts via SMS and email for both customers and teams.
Website: https://ezidox.com/
